Florida State University ~ Office of Telecommunications

DEPARTMENTS &
BUSINESSES

PERSONAL
(STUDENTS & EMPLOYEES)

HERITAGE
GROVE

	FREQUENT DEPARTMENTAL REPAIR REQUESTS:
	Cable not working
	Calling Features/Voice Mail not working
	Phone problems (i.e. won't ring, jack is loose, can't call out)
	Pager problems (i.e. display not working, won't stop beeping)
	Cellular/PDA problems (i.e. phone won't work, can not retrieve messages)
	Ethernet jack problems (i.e. jack loose, line dead)*
	Security/Access Problems

FREQUENT PERSONAL (STUDENTS & EMPLOYEES) REPAIR REQUESTS:
	Cable not working
	Ethernet jack problems¹ (i.e. jack loose, line dead)

*	For Cellular problems (i.e. phone won't work, can not retrieve messages), contact Alltel Customer Service at 1-800-255-8351.
*	For student residence hall phone problems, please contact Embarq at 1-800-788-3600.

HERITAGE GROVE REPAIRS:
	Local Phone Service, Voice Mail, Calling Features and Seminole Cable Vision, Ethernet Jack problems, click here.
	Internet Access problems, call (877) 478-8865 (toll free)