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This service is exclusively for Residence Hall and Heritage Grove Students!
- There is one cable jack per bedroom. Ragans Hall and Heritage Grove will have an additional outlet in the living room.
- Cable will be connected in all Residence Hall rooms only in the Fall. Residence Hall residents must sign up for Cable starting the 1st day of classes through the 5th day of classes to keep it connected and have the activation fee waived. Billing begins on the day of sign up.
Heritage Grove Customers: Sign-up by the 5th day of classes to have the activation fee waived.
- Only one roommate will sign up for the service. This person will receive the invoice and is the only person who can request disconnection of service.
Note: For Salley Hall residents, one roommate in each bedroom within the suite will need to sign up for service.
For Ragans residents, one roommate in each bedroom will need to sign up for service. If at least one bedroom is signed up, the Common Room can be added (sign up required) at no monthly charge.
Activation fees apply.
- Cable connected in the Fall or Spring will remain on until the end of the Spring Semester. Cable is not automatically disconnected at the end of the Fall Semester.
Heritage Grove Customers: Cable will remain on all year long. It will not be disconnected unless a request is received in writing. Telephone calls will not be accepted.
- Cable connected during any Summer Semester will remain on until the end of the 13 week Semester. Cable does not automatically disconnect at the end of the 1st 6 week Semester or 8 week Semester.
Heritage Grove Customers: Cable will remain on all year long. It will not be disconnected unless a request is received in writing. Telephone calls will not be accepted.
- Charges are prorated based on activation/deactivation dates. Charges are not prorated during school breaks (i.e., Spring Break, Winter Break, etc.).
- The use of splitters is not permitted.
- Charges are not automatically deducted from your FSUCard.
- Bills are sent monthly to the roommate who signed up.
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ONGOING MTvU OPPORTUNITIES
CONTESTS, GRANTS, & OPPORTUNITIES
Current Opportunities Available To Students On mtvU Campuses (opens in pdf format)
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| Basic Analog Cable |
| INCLUDES 2 HBO CHANNELS |
Cost |
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Residence Halls |
$39.99 mo. |
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Heritage Grove |
$39.99 mo. |
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Installation* |
$15.00 |
*Note: Installation is waived during the first 5 days of classes in the Fall and all Summer.
(Only installation is waived. Service charges begin the day of sign-up.) |
Line-up
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| SCV Only Channels - Available On Campus only |
| Ch. 16 |
SGMC2 |
Run by the Student Government Movie Channel, featuring on-campus entertainment. |
| Ch. 19 |
OTC Info Channel |
The place to look first when you are job hunting. Also featuring on and off campus events and Telecommunications information. |
| Ch. 20 |
SGMC |
Student Government Movie Channel, featuring on-campus entertainment. |
| Ch. 21 |
CPIN |
Bulletin Board & safety videos. Run by the FSU Police Department. |
| Ch. 22 |
MtvU |
Television entertainment focused on college and university student viewers. |
| Ch. 88 |
State 88 |
FSU's Department of Communication's Office of Visual Media and Promotion's Programming. |
Residence Hall Sign-Up/Disconnect Information
(Seminole Cable Vision) |
| Online Sign-Up/Disconnect Information |
- You must have a FSUCard.
- You must have a valid FSU ID. If you have a valid FSUID, go to step #3. If you do not have a valid account, click here to set up your FSUID, then complete step #3.
- Complete an On-Line Service Agreement, click here.
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| Printable Sign-Up/Disconnect Information |
| NOTE: Requires Adobe Acrobat Reader |
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- Click here for Printable Residence Hall Service Agreement.
- Complete form.
- Deliver, mail or fax form to OTC.
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Physical Location:
Office of Telecommunications
Rod K. Shaw Building
Corner of Dewey & Call Streets
or
OTC Satellite Help Desk
Next to Einstein Bros. Bagels
Oglesby Union
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Fax:
(850) 644-4554
Mailing Address:
Office of Telecommunications
644 West Call Street
Tallahassee, FL 32306-1120 |
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Frequently Asked Questions
Visit our Knowledge Base for answers to questions such as:
- Box not working
- Channels are fuzzy.
- Digital Box Setup.
- For Digital cable problems:
- How do I set up my TV for Cable
- I am having a problem with my Cable TV Service
- I am not receiving any channels.
- I only receiving ch. 2-13.
- Major Repairs, For Analog problems: Snowy picture (Fuzzy Channels)
| Connect to Television |
| 1. |
You will need enough cable wire to run from the wall to the back of the TV. (If you did not bring your own wire, you may purchase wire from OTC.) |
| 2. |
Locate the cable outlet on the wall. In most halls it is near the front door.
A) In older halls look for a wire coming down the wall from the ceiling into a box. The connection will be on the bottom of the box which is about knee high.
B) In newer renovated halls look for a face plate higher on the wall with the connection on the front. There will be no wire running down the wall with this type of connection. Note: The connection may be behind a bed, refrigerator or dresser. |
| 3. |
Connect one end of the wire to the connection on the wall.
Note: Make sure the wire is screwed on straight and is finger tight. Do not use a wrench or pliers to connect the wire. |
| 4. |
Connect the other end to the "In" on the back of your TV.
Note: Make sure the wire is screwed on straight and is finger tight. Do not use a wrench or pliers to connect the wire. |
| 5. |
Refer to the TV's manual to program the TV for standard cable. The button may be listed as: program, set-up, menu, memory, etc. |
| Program the TV |
| 1. |
Once the television is connected to cable you will need to program your television for Cable, CATV, or Cable STD. |
| 2. |
Since each television is different refer to your TV User Manual. (Many manufacturer's have user manuals on their company web sites available in downloadable files.) |
| 3. |
Most TVs will be programmed using your remote control. If you do not have access to a manual, look for a button labeled "Setup", "Program" or "Menu". |
| 4. |
Next you should be given an on-screen menu. Again every television will be different. Look for "Channel Setup", "Tuner", Cable Mode", or possibly "Auto Programming". |
| 5. |
Depending on your TV, you might need to verify that your TV is set to the correct input: "Cable", "CATV", "TV", or "Analog". Also check that the Channel or tuner is set to "Cable" or "CATV". |
| 6. |
Most TVs will begin scanning through all the available channels. When complete you should receive over 70 channels. |
| 7. |
If you are still having problems contact HELP Line at 644-HELP (4357). |
| Repair Information |
| Not receiving any channels |
1. Are you signed up for cable? Cable is a subscriber service. |
2. Did you receive an orange tag on your door indicating cable has been connected? It takes 3-5 business days to activate service.
(Note: Cable is connected in all rooms through the 5th day of class in the Fall only.) |
| 3. Did you follow the instructions above for connecting the cable in your room and programming the TV to receive cable? |
| 4. Did you program your TV to be cable ready? |
| 5. If you are still having problems, contact the HELP Line at 644-HELP (4357) or fill out the on-line repair ticket. A technician will call you back to set an appointment. (One of the room's residents must be home for the repair.) |
| Receiving only ch. 2-13 |
If you are receiving channels 2-13, you ARE receiving cable. See the instructions above to program your TV. |
| Channels are fuzzy |
1. If you are receiving all the channels, but the picture is not clear, check to make sure the cable wire is secure to the wall outlet and on the back of the TV. |
| 2. If the wires are tight, you may have a bad wire. Try connecting another wire. If the picture is clear you will need to buy a new wire. (Or exchange the wire if purchased from OTC. Bring your yellow form with you.) |
| 3. If you are still having problems contact the HELP Line at 644-HELP (4357) or fill out the on-line repair ticket. A technician will call you back to set an appointment. (One of the room's residents must be home for the repair.) |
| Still need to submit a repair? Go to here. |
| Note: We try to complete repairs in 24 business hours. A technician will make 3 attempts to contact the customer. Please make sure you have voice mail or an answering machine. If the technician does not get an answer in 3 attempts or if 3 messages are not returned the ticket will be canceled. Running late? A technician will wait 10 min. from the scheduled repair time. The technician will leave a door tag and the customer must call to reschedule. At times it may be necessary to reschedule an appointment. Customers will be called prior to the scheduled appointment to reschedule when possible. If a technician is running late on another appointment, the customer will be called as soon as possible. |
**Please note that rates are subject to change without notice and should be used for estimate purposes only.**
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