| CenturyLink DSL SERVICE |
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Frequently Asked Questions |  |
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| ** This service is available to ELIGIBLE Students, Faculty and Staff residing OFF-CAMPUS ** | ||
About DSL (digital subscriber line) carries both voice and data simultaneously using your existing phone line. It delivers high-speed Internet connectivity to your home using your existing telephone line at speeds that will allow you to do more than dial-up. What this means to you is that you can talk on the phone and surf the Net at the same time. CenturyLink & FSU have a partnership that offers FSU@home DSL to give you the benefits of DSL at your home, as well as assistance in accessing additional perks to FSU students and employees. |
SPECIALS for FSU@HOME DSL ONLY! Free modem kit and self install process. ($12.95 shipping & handling fee.) $3.00 off monthly service only when ordered through 1-800-877-1590 ask for "FSU@home Special" code: AAAREBT(AAA) - (Good only for FSU@home customers). If static IP is required, one-time installation fee of $25 will be waived. * Requires a 1 year commitment |
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| Important! DSL is not yet available in all areas |
STEP #1: Check Eligibility
Send email to help@otc.fsu.edu providing name, e-mail address, street address and home telephone number. If you already have service with CenturyLink, you must be the bill payer on the local service account with CenturyLink.STEP #2: Place Order If DSL is available at your residence, order now by calling 1-800-877-1590. To receive the FSU@Home special pricing, you must ask for the "FSU@Home Special" code: AAAREBT(AAA) AND provide them with your FSUCard ID number, so please have it ready when ordering.STEP #3: Installation & Configuration Visit CenturyLink's High-speed Internet Support Center for installation information, user guides, technical support or to test your speed!STEP #4: Accessing the FSU LAN (optional) Most sites at FSU are public. For restricted sites such as the Library, you will find instructions on that page (ie. EZ Proxy.) If you need assistance, contact FSU Technology Services Help Desk at 850.644.HELP (4357) or email at help@otc.fsu.edu. |
| RATES | |||||||||||||||||||||||||||||||||
| NOTE: FSU customers are eligible for special rates and promotions including bundled and tiered discounts. You could receive additional reductions if you have multiple CenturyLink services. Call 1-800-877-1590 for special rates and ask for "FSU@home Special" code: AAAREBT(AAA). Be sure to have your FSUCard ID number and confirm all rates & discounts when you place your order! | |||||||||||||||||||||||||||||||||
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| COMPUTER REQUIREMENTS | ||
| IBM Compatible | MacIntosh | |
| Available Hard Drive Space | 250 MB | 250 MB |
| Removable Media | CD or DVD Drive | CD or DVD Drive |
| Operating System | Windows 95B or higher | Mac OS 8 or higher |
| Ethernet Card | Ethernet Card | |
| SUPPORT/REPAIRS | ||
| FSU@Home Personal Services customers should contact CenturyLink directly at 1-877-6GO-DATA (1-877-646-3282) for all repair and troubleshooting assistance. |
