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Please note: Your bill reflects last month's service
Phone with features (Heritage Grove only) cable, voice mail, and calling features will come on one monthly invoice to the person who signs up for service.
- An invoice notification will be sent to University email address.
- If requested, a paper invoice will be sent to UBox or permanent address.
- The billing cycle runs from the 1st day of the month to the last day.
- Invoices are calculated on the 6th of the next month and should be received by the 15th.
- Services are invoiced a month in arrears.
If you have not received a paper invoice (if requested), an invoice notification via email, or have questions concerning billing for any of these services, contact Accounting. Email: help@otc.fsu.edu which generates a ticket for tracking.
Note to Heritage Grove: Pay-per-View charges may be billed up to two months in arrears. |
| Note: Invoices will not be sent if the amount due is less than $2.00. Charges will be added to the next monthly invoice. |
| Payment is due on the last day of each month. |
Example:
The August cycle runs from 8/1 through 8/31.
Paper invoices (if requested) and online bill notifications should be received by 9/15.
Payment is due on 9/30. |
Payments Address:
(By Mail or In Person) |
Student Financial Services
A1500 University Center
Tallahassee, FL 32306-2394
(Check or Money Order: Make payable to FSU Office of Telecommunications) |
| Payments Online: |
Make online payments at http://www.fees.fsu.edu/ for all your Telecom services. Florida State University accepts the following cards for online payments: FSUCard, Discover, Visa, Mastercard, American Express, and E-checks. We are not set-up to automatically withdraw payment from any account. |
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| If a negative (-) sign appears after the total amount due, the account has a credit. |
| If the account is closed a refund will be processed to Account's Receivable. |
| If the student owes any money in Account's Receivable those charges will be deducted and the remainder will be refunded to the FSUCard Account. |
| Due to the high cost of processing refunds, credits less than $2.00 will not be refunded. |
| If the account is open, the charges for the next month will be deducted from the credit. |
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| If an account becomes 30 days past due a notification will be placed on the student's invoice as a reminder. |
| After 60 days the account will be turned over to the University Account's Receivable Department for collection, a $10 late fee will be added to the account and all services will be disconnected. |
| All cable, voice mail, calling features and phone (Heritage Grove only) services will be disconnected. |
| Students who wish to re-sign up for cable and/or phone service (Heritage Grove only) can do so on our website, otc.fsu.edu/orders. A $15.00 activation fee will apply. |
| Students who owe money in Account's Receivable will not be able to register for classes, drop/add classes, obtain transcripts or receive diplomas. |
| Past due charges will automatically be deducted from Financial Aid or Scholarship disbursements after tuition is paid. |
| Payment in full is required to reconnect service. Activation fees will be charged. |
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