 |
- Orders will be assigned an order number upon submission, i.e. TSRNNNNYY (NNNN=order number and YY=fiscal yr). Use this number when referencing your order.
- Upon receipt, your order is assigned to an OTC customer service representative.
- A confirmation will be emailed to the Contact's and the Departmental Budget Account Manager's email address submitted.
- Upon receipt of an order, OTC will verify that the OMNI account (budget) number is valid and that the Departmental Budget Account Manager is authorized.
- Most orders are completed within 10 business days. (Some exceptions apply).
- Changes can be made to an order up to 30 days after order completion without paperwork or additional costs (unless adding additional or new services).
 |
|
|
