FSU otc    
Updated: August 20, 2008
FSU
FSU at home logo COMCAST HIGH SPEED INTERNET
Description
  • Downloads up to 16Mbps, uploads up to 2Mbps - five times faster than DSL.
  • PowerBoost® adds an extra burst of speed for large files
  • A Constant Connection
  • Email Everywhere
  • Personal Web Pages: Our web wizard makes it easy to create your own home page so you can share the latest family news, post photos, or even put your resume online
  • Online Storage: You get a total of 175MB of online storage
  • Security: Comcast Security Channel features McAfee virus protection, firewall and parental controls
  • To check availability and/or order services, complete a Departmental order.

Accessing the FSU LAN (optional)

Once your high speed connection is set up, you will have access to the Internet and most sites at FSU. For restricted sites such as the Library, you will find instructions on that page (i.e. EZ Proxy.) If you are an employee working from home, you can install VPN (Virtual Private Network) to access your work desktop from home. Your department's Network Administrator should be able to assist. If you need further assistance, contact FSU Technology Services Help Desk at 850-644-HELP (4357) or email at help@otc.fsu.edu.

 
RECURRING MONTHLY RATE
Residential Locations
Service Includes: Monthly Rate
Employees with Comcast Cable TV (Includes Modem Rental)
6Mb Download/384k Upload
$45.95
Employees without Comcast Cable TV (Includes Modem Rental) 6Mb Download/384k Upload $60.95
Administrative Fee   $5.00
Business Locations
Service Includes: Monthly Rate Optional Feature

Internet Preferred
6 Mbps/1Mbps

Product Features:

  • PowerBoost
  • 1 dynamic IP address
  • Static IP Addresses
  • McAfee® Virus Scan
  • Microsoft Outlook email boxes 4 Full Access
  • Equipment IP Gateway (Firewall/Router)
  • Business Class Support - 24 x 7
  • Domain Name & Three Page Website
$65.95 

1 Static
IP Address:
$16.44/mo

5 Static IP Addresses:
$21.95/mo

13 Static IP
Addresses:
$38.45/mo

Internet Premium
16Mbps/2Mbps

Ideal for 5 or more workstations

Product Features:
  • PowerBoost
  • 1 dynamic IP address
  • Static IP Addresses
  • McAfee® Virus Scan
  • Microsoft Outlook email boxes 8 Full Access
  • Equipment IP Gateway (Firewall/Router)
  • Business Class Support - 24 x 7
  • Domain Name & Three Page Website
$98.95  1 Static
IP Address:
$16.44/mo

5 Static IP Addresses:
$21.95/mo

13 Static IP
Addresses:
$38.45/mo
Administrative Fee   $5.00   
**Rates are subject to change without notice.**
 
ONE-TIME FEE
Services Rate
Installation by Comcast $218.90
Order Processing Fee $16.75
 
SUPPORT

Comcast Questions:
http://www.comcast.com/Support/

Billing / General Questions:
Email: help@otc.fsu.edu
Phone: 850.644.HELP (4357)

Repairs/Technical Problems:
Phone: 644-HELP (4357)
Online: Complete a Repair Ticket

 

Technology Services Help Desk
8:00AM - 6:00PM M-F
help@otc.fsu.edu

  
©Office of Telecommunications - Florida State University
Rod K. Shaw Building - 644 W. Call Street - Tallahassee, FL 32306-1120 - 850-644-4357
OTC Satellite Office  - T116 Oglesby Union - Monday- Friday, 9am - 4pm - email help@fsu.edu
Comments & broken link reports to crm@otc.fsu.edu